Shipping policy

Shipping Policy

DestGlow uses third-party fulfillment partners, including suppliers connected through Shopify Collective. Because fulfillment partners control available shipping services and their associated charges, DestGlow does not set or guarantee a universal flat shipping rate.

Shipping costs

Shipping rates are calculated and displayed at checkout based on the products in your order, the fulfillment partner or partners, your delivery destination, package details, and the available carrier or delivery service. The shipping amount shown at checkout is the shipping charge that applies to your order.

If a free-shipping offer is available, it applies only when checkout specifically displays free shipping for the eligible order. A promotional message does not override the shipping amount shown at checkout.

Multi-supplier fulfillment

Some orders contain products fulfilled by different suppliers. In those cases:

  • Items may ship separately and arrive at different times.
  • You may receive more than one shipment or tracking number.
  • Shipping charges and delivery estimates can vary by item, supplier, destination, and available service.

Processing and delivery estimates

Processing and transit times vary by supplier, product, destination, carrier, and service level. When an estimated delivery date or transit window is displayed at checkout, in your order confirmation, or in tracking information, it is an estimate rather than a guaranteed delivery date.

International orders

International orders may be subject to customs duties, import taxes, brokerage charges, or other fees imposed by the destination country or carrier. Unless checkout states otherwise, these charges are the recipient's responsibility and are separate from the shipping amount displayed by DestGlow.

Order tracking

Tracking information is provided when it is made available by the fulfillment partner or carrier. Orders shipped in multiple packages may have separate tracking information.

Shipping restrictions

Available destinations and shipping services can vary by product and supplier. If an item cannot be shipped to your selected destination, checkout may prevent completion of that shipment or show only the services available for the order.

Delivery issues

If an order is delayed, lost, or arrives damaged, please contact us at info@destglow.com. We will review the order information available from the fulfillment partner and carrier and assist in accordance with the applicable DestGlow refund and return policies.

Shipping address

Please review your shipping address before submitting your order. Delivery problems caused by an incorrect or incomplete address provided at checkout may not be recoverable after fulfillment has begun.

Questions about shipping

If you have questions about shipping for a particular item, contact info@destglow.com before ordering. The shipping charge displayed at checkout is the authoritative shipping amount for the order.

Last updated: September 5, 2026